We value Work Ethics & Environment as it helps in creating a Creative Thinktank
Our Team Members who have contributed immensely to our Growth
Chief Executive Officer
With over 20 years of direct BPO executive leadership, Mike Mattsen has opened, managed or helped expand several thousand seat BPO operations throughout North America, South America, and Asia.
Chief Operating Officer
Aarati Kumar has 20 years of experience across various domains and has progressively more responsible BPO leadership experience within India. She started in the domestic India contact center..
Pat Hanlin graduated Phi Beta Kappa from the University of Oregon in 1983 with majors in Finance, Management and Rhetoric and Communications.
SVP - Buisness Insights Group
Gaurav is a quality enthusiast with over 12 years of experience in the process improvement & process re-engineering domain.
SVP - Operations
Raman Chandra, a Certified Six Sigma Green Belt and COPC Professional, has twelve years of versatile experience in Quality, Client Management and Operations Delivery specifically in the Contact Center Industry.
SVP - Finance and Admin.
With more than 18 years of experience in the service industry and KPO, Jai has successfully led the Finance and Administrative functions, right from the start to growth, at both HyperQuality and now MK.
VP - Human Resource
With more than 12years of experience in Human Resources and Management, Sonali has extensive hands-on experience leading diverse HR initiatives including policy design, compensation & performance management, recruiting, training and benefits admin.
VP - Technology
Rahul is a dynamic Technology Leader with 19 years of extensive experience across many Industries ranging from IT Service to Manufacturing, BPO, Financial Services and mCommerce businesses.
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